How We Work

Comprehensive Work Flow – From Start Till End

What To Expect When We 1st Meet For Discussion?

  • Meet Landlords In Unit
  • Listen, Understand Your Needs & Requirements, Give Advise
  • Landlords Highlight Essence Of The Unit
  • Look At Unit & Photo Taking
  • Analise Current Rental Market Trend (Supply & Demand)
  • Advise On Current Rental Rates
  • Analise The Nearby Competition
  • Explain Full Procedure & Timeline
  • Explain How We Could Work Together As A Team
  • Prepare Landlords What To Be Expected Along The Way
  • Understanding The Tenancy Agreement
  • Understanding The Pros & Cons For Leasing
  • Highlight The Responsibility Of A Landlord

 

Staging & Preparation

  • Advice For Cleaning And De-cluttering Of Unit (If Needed)
  • Staging The Unit, Make Sure It Looks At Its Best (1st Impression Very Important)
  • Video Team & Photographers Preparing For Shoots (Indoor & Outdoor Amenities)
  • Edit, Insert Titles, Property Description, Music, Etc (Back In Office)
  • Discussion With Team (Pre Plan A Campaign)
  • Social Media Advertising On Property Platforms (PropertyGuru, 99.co, PropEdge, SRX, PropNex.com, Facebook, Etc)
  • Preparing For Open House & Viewing Inquiries

 

Marketing The Unit

  • Qualifying Potential Tenants Through Basic Requirements Check (Employment, Income, ID Verification)
  • Arrange Physical Viewings (Virtual Viewings During COVID19 Pandemic Lock Down)
  • Takes Days To Weeks
  • I Will Be In The Unit Personally, Always 15-30 Mins Earlier Before The Tenants
  • Turning On The Air Con, Playing Soft Music From My Ipad, Diffusing A Scent Of Lavender In The Air…
  • These May Seem Like Common-Sense Things But You Will Be Surprised How Many People Neglect Them
  • Update Landlords Bi-Weekly On All Viewings
  • Negotiation & Planning If Tenant Is Interested (Rental, Lease Term, Move In Date, Other Term & Condition, Etc)
  • Reporting Back To Landlord With The Best Offer (Update Landlord On Tenant’s Profile)
  • Preparing The Tenancy Agreement If Offer Accepted
  • Explanation The Tenancy Agreement To Both Tenants & Landlords Before Signing
  • Signing Of Tenancy Agreement (Collection Of 1st Month Rental & Deposit)
  • Preparing Unit For Handover
  • Registration Of Tenants At Relevant Authorities
  • Switching / Application For Utility Account Under Tenant’s Name
  • Registration Of Stamp Duty (Tenants Pay)
  • Final Inspection Of Unit & Ready For Handover

 

Handover Unit On Actual Day

  • Creating A Thorough Inventory Checklist, Condition Report & Handover Form For Tenants To Take Over
  • Collect Balance Payment (If Any)
  • Handover Keys & Unit To Tenants
  • Photo Taking With My Happy Landlords & Happy Tenants
  • This Is Not The End Of Our Work, In Fact, It Is Just The Beginning Of Our Work & Responsibility…

 

Follow Ups Mids Of Tenancy Agreement

  • On Standby 24/7 Throughout The Lease Team
  • Co-coordinating Between Landlords And Tenants
  • Providing Extra Services If Needed (Plumber, Electrician For Repairs, Etc)
  • Follow Up With Both Landlords & Tenants, To Check If Everything Is Going Smoothly
  • Follow Up With Tenants For Late Rental Payment (Hopefully Not)
  • 1-2 Months Advance Follow Up With Tenants Before Expiry
  • Re-Negotiate New Terms & Conditions For Renewal If Tenants Intend To Renew
  • Preparation For Renewal Agreement If Both Landlords & Tenants Are Agreeable

 

Handback Unit Upon Expiry

  • Arrange, Plan & Confirmed Last Day Of Lease If Tenants Are Not Renewing
  • Highlight To Tenants Things Need To Done During Handback Of Unit
  • Checking Whole House And Items As Per Stated In The Inventory
  • Tenants Will Be Accountable For Any Damage Caused (Deduct From Deposit)
  • Checking For Air Con Servicing Proof (Receipts), Curtain Cleaning, Area Cleaning, Etc
  • Handback Form Signing Off & Returning Of Keys

 

Re-Market Of Unit

  • All Over From Staging & Preparation Again

 

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